For good or for bad, I gone and done it. I called in reinforcements. Well, to be accurate, my good friend Alan called in reinforcements and I agreed to participate because, well, this is just ridiculous and he’s right – I’ve been nice long enough. Chase Bank has far overstepped any boundaries of good taste, rationality or customer service. Now, they are just savoring their position of power and using my misery as a mixer for their Cash-Flow Manhattans. Well, while I may not be able to influence their lending rate, I can certainly stand on my soap box and shout to all that will listen:
Thank you SO MUCH to Alan for encouraging me. And thank you EVEN MORE to Dawn Wellington with Wellington Group (an Austin-based marketing, PR and communications firm) for helping make this happen. She was the real magic-maker here. She even rushed over to the house to keep me sane in the 30 minutes I had to prepare for the interview. I suspect she would have held my hand during the interview had I asked. Thank you, Dawn!